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Urgent

For how long is a payment refused message visible?

 

A refused payment is always visible in your history.

You can find the message about the refused payment in Easy Banking App:
1. Log in to Easy Banking App
2. Tap on My Services
3. Tap on Tasks and Messages

In Easy Banking Web on a computer or tablet:
1. Log in to Easy Banking Web
2. Click on Messages then on View my mailbox

 

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Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number:

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