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How can I dispute a debit card payment?
If you recognise the payment, contact the merchant.
If you don’t recognise the payment, call the Easy Banking Centre.
To dispute a payment made via PayPal, contact PayPal.
To dispute a payment to De Lijn or STIB, contact them.
Call Card Stop on +32 78 170 170 if you suspect fraud. Also report the matter to the police and call the Easy Banking Centre.
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