How do I transfer funds from my Rondo or Optiline card to my payment account?

You can request a transfer from your Rondo or Optiline card to your payment account in several ways:

  • From the Rondo/Optiline website.
  • Via Rondo/Optiline Phone Express, available 24/7 on 02/508 44 40.
  • By phone on 02/508.44.40 (Monday to Friday, 9h to 17h).
  • You can also send your details to the following address: Alpha Credit – Montagne du Parc 8 box C, 1000 Brussels.

Browse various topics

Choose a topic and we'll show you the most frequently asked questions and answers.

Still need help?

Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: