How to block my itsme® account?

You can do this via the itsme® website. Click on My Account.

Do you also want to block your access to Easy Banking App?

In Easy Banking App:

1. Log in to Easy Banking App
2. Tap on Settings then Security
3. Select Devices with our apps
4. Tap on Remove this device

In Easy Banking Web on a computer or tablet:

1. Log in to Easy Banking Web
2. Click on the icon next to your name then Settings
3. Choose Access to our apps
4. Remove your device from the list.

You can also contact the Easy Banking Centre via Help and contact, then Info and contact in Easy Banking App. Not using the app? Call us on +32 2 762 90 00 with your customer number and Easy Banking Phone code.

 

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Still need help?

Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: