I have a new identity card. What should I do?

 

You can update your details via Easy Banking Web on a computer or tablet if you have a Belgian electronic identity card (eID) and an eID card reader.

1. Connect your eID card reader to your computer.
2. Log in to Easy Banking Web.
3. Click on the icon next to your name.
4. Click on Personal Data
5. Click on Update Data and follow the instructions

Don't have a Belgian eID or an eID card reader? Update your identity card at a CASH point.

 

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Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: