Why are my customer number and debit card number not stored in Easy Banking Web?

There are several possible reasons:

  • You didn’t tick the Save this profile box.
  • Your browser is in incognito or private mode. This automatically deletes all cookies and saved data when you close the window.
  • You’ve indicated in your browser settings that cookies and other site data should be deleted periodically.
  • You’re using security software that blocks or automatically deletes cookies and other site data.
  • There’s a problem with your browser. You may be able to resolve the issue by restoring your browser’s default settings.

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Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: