Entrepreneurs and businesses: we're here for you

Your bank is here for you more than ever. As a precautionary measure, we still prefer to provide advice remotely in our branches and/or Bank for Entrepreneurs centres.

Bank wherever and whenever you want. Check your balance, view your account statements, make transfers etc. You can count on our digital solutions: Easy Banking Web, App and Business (Mobile). Easy Banking allows you to do your banking wherever and whenever you want, including on days when banks are closed.

Do you need advice? Do you have an urgent question?

• Are you an Advice Pro customer? Contact your relationship manager to schedule an appointment.
• If you’re not yet a customer or not an Advice Pro customer, you can call the Easy Banking Centre on 02 433 43 34, from 7am to 10pm on weekdays and from 9am to 5pm on Saturdays, to schedule an appointment.
  

The government’s repayment deferral arrangements have ended, and it has not been possible to submit a request for deferred loan repayments since 30 June 2021.

Do you have a question about the deferral of your mortgage payments? You’ll find all the practical details here.

Your advisor is available by phone or video call, by appointment, Monday to Friday from 9am to 8pm.

Or get a rapid response from one of our remote advisors:

• click the “Contact us” button on your Easy Banking App;
• call 02 433 43 34, Monday to Friday from 7am to 10pm, and on Saturdays from 9am to 5pm.

Belgium’s royal decrees of 14/04/2020 and 20/07/2020 allow banks, under certain conditions, to grant new loans to self-employed individuals, SMEs and businesses that are having liquidity problems during the coronavirus crisis.

Do you want to submit a loan application? Thanks to this Excel-based simulator, you can quickly calculate your liquidity shortfall and credit needs.

To get help with the calculation tool and tailored advice for your specific situation, get in touch with your contact person or call us on 02 433 43 34.

Covid-19 has not only affected our society but has also had a significant economic impact on almost all entrepreneurs, businesses and sectors. Our people will guide you through the procedures so that you can benefit from local, national and international subsidies and support measures to ensure the smooth running of your business in the current context.

Learn more

In the current context, contactless payments are more valuable than ever. Your customer pays by tapping their debit or credit card on your terminal. And if their purchase is below a certain amount, they don't even need to touch the keypad to enter their code: zero contact.

Today, contactless payments are also possible using a smartphone or a watch. You just need a terminal. What contactless payment methods are you offering to your customers?

Discover how to get paid today

We offer a recovery kit to support the well-being of employees and managers during the coronavirus crisis. The coronavirus crisis changed our lives suddenly and drastically. It also meant a different way of working and doing business. We want to support businesses and shops, which is what #positivebanking is all about. So we offer a recovery kit full of tips and tricks, advice and support on topics like working (from home) while complying with social distancing rules, managing stress, emotional availability.

Learn more

The coronavirus crisis has affected us all and has created anxiety. Scammers have understood this. Whether via emails, SMS, WhatsApp messages, Facebook, letters through the post, cyberscams are increasingly common. Be vigilant before clicking on a link, an attachment or following the instructions given in a letter.

Your bank will never ask you to send your bank card or communicate confidential information, whether by phone, email, post or any other means. Never share your secret codes, card reader details, itsme code, Easy Banking Web password or Easy Banking code!

Do you have any doubts? Call 02 762 90 00 and send the suspicious message to phishing@bnpparibasfortis.com.

More advice

Innovative payment methods, online shopping, account and expense management tools... Read about the main changes in this fifth edition of our Covid-19 Barometer.

Discover the Barometer

•  Edition 4 (17/07/2020) – Post-lockdown: caution prevails
•  Edition 3 (09/06/2020) – The coronavirus crisis is changing the way we manage our money
•  Edition 2 (02/06/2020) – The coronavirus crisis is changing our digital habits
•  Edition 1 (20/05/2020) – The coronavirus crisis is changing our payment habits

Do you have questions or concerns about the financial impact of the coronavirus crisis on your business? Contact the advisors of the Bank for Entrepreneurs on 02 433 43 34. Your contact person is ready to help you, offering all their expertise. Contact them to set up a remote appointment or send an email to corona@bnpparibasfortis.com.

Schedule an appointment

How can your business cope with the consequences of the coronavirus crisis? Your contact person can find practical solutions to help you get through this uncertain period. Contact them to set up a remote appointment or send an email to corona@bnpparibasfortis.com.

Schedule an appointment