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I can't pay with my debit card. What should I do?
Possible reasons:
• There is not enough money in your account.
• The payment amount exceeds your limit.
• Your card has expired or has not been activated yet (a new card with which you have not yet made a payment in a store).
If these reasons are not the cause, call the Easy Banking Centre via Help and Contact, then Info and contact in Easy Banking App. Not using the app? Call us on +32 2 762 90 00 with your customer number and Easy Banking Phone code.
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