Theft insurance for your home

Benefit from a 10% discount throughout the duration of your new contract¹, if you, or your spouse or legal or de facto cohabitant, also have at least one active contract with BNP Paribas Fortis in one of the following AG insurances:

• a civil liability insurance RC Auto or Top Familiale 

• Top Bike, a product that provides assistance and insurance against material damage, theft, and accidents
  
• Providis Global Legal Protection
• or Top Accidents

Benefit from a 10% discount for the first year of your new contract, if you do not meet the "Fully Insured Client" conditions¹.

To encourage the improvement of your home's energy performance, you benefit from a 10% discount for the entire duration of your new contract if the insured property is equipped with:

• solar panels
• a heat pump
• a domestic wind turbine

or if it has an energy certificate (PEB, EPC, EPB: A+, A or B in Wallonia and Flanders, and A, B or C in Brussels)¹.

Victim of a burglary?

In the event of a claim, you can count on immediate assistance. A specialist is available to help you 
file your claim.

Report your claim within 24 hours and provide your police report number.

If you’re away, get into good habits:

• close and lock doors and windows
• make arrangements to prevent your mailbox from overflowing and drawing attention to the fact that your home is empty 
• avoid making social media posts that say that you’re away and how long for

If you have a certified alarm system installed, you can enjoy preferential rates.

The following documents provide additional information about Top Habitation fire insurance:

• Top Habitation standard terms and conditions
• Information document
• Pre-contractual information

If you have a complaint, you can contact us at BNP Paribas Fortis SA, Complaints Department JQABD, Montagne du Parc 3, 1000 Brussels, tel. 02 228 72 18, gestiondesplaintes@bnpparibasfortis.com or via www.bnpparibasfortis.be > Suggestions or complaints > online complaint form.

If you’re not happy with the proposed solution, you can send your complaint by post to the 
Insurance Ombudsman, Square de Meeûs 35, 1000 Brussels, BCE: 884.072.054, tel: 02 547 58 71, info@ombudsman-insurance.be -
www.ombudsman-insurance.be.

Personal data provided by the policyholder is processed by AG SA.

Learn more

The Vol+ pack allows you to extend the cover provided by your Top Habitation theft insurance 
policy.

Stolen goods are 100% covered (compared to 50% for the basic policy). Moreover, the amount of 
compensation you can claim is doubled. And because theft with violence or threats is a traumatic 
experience, the Vol+ pack covers medical expenses and five sessions with a psychologist. 

However, you won’t be covered if the theft occurs in a property that is not regularly occupied, or if 
the prevention measures specified in the contract policy have not been carried out. 

You can find more information in the marketing document 

AG Insurance (abbreviated to AG) SA – Bd E. Jacqmain 53, B-1000 Brussels - www.aginsurance.be - info@aginsurance.be - RPM Brussels – TVA BE 0404.494.849 - Insurance company approved under code number 0079, under the control of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels. 

Intermediary: BNP Paribas Fortis SA – Montagne du Parc 3, B-1000 Brussels – RPM Brussels – TVA BE 0403.199.702 – is registered under this number with the FSMA, rue du Congrès 12-14, 1000 Brussels, and acts as a tied insurance agent, remunerated by commission, for AG Insurance SA. BNP Paribas Fortis SA holds a stake of more than 10% in AG Insurance SA.