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DAILY BANKING

Easy Guide Priority

IN PRACTICE

Your Priority Banker by your side

With Easy Guide, your Priority Banker is your preferred point of contact. You can carry out your daily operations with complete peace of mind and benefit from our advice by appointment, in the branch or remotely, and via our digital channels.

YOUR BENEFITS

A comprehensive approach

Open up new possibilities with your Priority Banker. They will guide and offer you solutions to achieve your projects and facilitate your daily life.

MORE INFORMATION

Do you have a question?

Don't hesitate to contact your Priority Banker, your branch or our Easy Banking Centre experts on 02 433 44 03.

The content of your Easy Guide Pack for 5.50 euros per month²

Manage your daily banking operations with complete peace of mind. If this pack is included in your Priority Banking Exclusive contract, the cost is included in the pricing of your contract.

1 payment account

You have a payment account for yourself or in co-ownership.

2 debit cards

With the Bancontact-Visa Debit card, pay anywhere in the world, both in-store and online. Your purchases are immediately debited from your account.

2 credit cards of your choice

Benefit from two Visa Classic or Mastercard Gold credit cards, subject to acceptance of your application.

6 manual transactions per year¹

Carry out six free manual transactions per year, such as withdrawing cash in euros at the counter, ordering or issuing cheques, or making paper European transfers.

Your online and mobile banking

Manage your accounts, cards and investments, view your budget... wherever and whenever you want with Easy Banking Web and Easy Banking App.

Customise your pack, if you wish, with these paid options³

  • Additional account(s) in the Pack²: add this option for 2 euros per month and benefit from a second or third payment account, as well as 2 debit cards and 6 manual transactions¹ linked to the account(s).
  • Debit card: benefit from additional debit card(s) for 1.20 euros per month per card.
  • Credit card: add a Visa Classic card (2.25 euros per month) or Mastercard Gold card (4.25 euros per month), subject to acceptance of your application.
  • Unlimited manual transactions:  enjoy unlimited manual transactions (on all accounts in the pack) for 5 euros per month.
  • Account insurance: benefit from accidental death cover for 4.25 euros per year per payment account. Click here to find all the details of this Belgian collective insurance policy, which is taken out by BNP Paribas Fortis with AG and is renewable every year.

Your points of contact

With Easy Guide, carry out your daily operations and benefit from advice:

  • Mainly with your Priority Banker, by appointment, either in the branch or remotely
  • Via Easy Banking Web and Easy Banking App
  • With the help of our advisors in the Easy Banking Centre

INSURANCE

The AG Account Insurance option

Imagine the unthinkable happens: you die as a result of an accident. Thanks to Account Insurance, your loved ones will receive a sum equal to the positive balance of your payment account the day before the accident.

The AG Account Insurance

Account Insurance is a collective insurance contract under Belgian law that you can join. Renewable annually, it is taken out by BNP Paribas Fortis with AG.

Membership is optional and automatically ends, in particular, in the event of early termination (free of charge) by you, closure of the insured account or end of the collective contract.

Account Insurance guarantees the beneficiaries the payment of a sum equal to the credit balance of the insured account on the day before the accident that caused the death of the account holder(s).

You can take out this insurance via your Priority Banker, in the branch or via the Easy Banking Centre.

The main risks covered and not covered

The main risks covered:

  • Accidental death resulting from, in particular, a fall, a traffic accident or drowning. In all cases, an external cause must be the origin of the accident that caused the death.
  • Death resulting from an accident within one year after the accident occurred. This period will be extended to two years from 1 January 2025. You will find the general conditions and information documents at the bottom of this page.

The main risks not covered:

  • Death resulting from an internal medical cause, an intentional act by the beneficiary or at their instigation, suicide or attempted suicide or a state of alcoholic intoxication.

These lists are not exhaustive.

More information

Read the information document on the insurance product before taking out Account Insurance. The exact scope of the guarantees is mentioned in the general conditions. You can also request these documents free of charge in the branch or by phone from the Easy Banking Centre (02 433 44 03).

Do you have a complaint about Account Insurance?

Complaints can be submitted to BNP Paribas Fortis SA, Complaints Management Service, Montagne du Parc 3, 1000 Brussels, or via the online form or to AG Insurance SA, Complaints Management Service, Bd É. Jacqmain 53, 1000 Brussels, by phone on 02 664 02 00 or by e-mail: customercomplaints@aginsurance.be.

If the solution proposed by BNP Paribas Fortis or AG does not satisfy you, you can submit your complaint to the Insurance Ombudsman by e-mail to info@ombudsman-insurance.be, by post to Square de Meeûs 35, 1000 Brussels, or on their website www.ombudsman-insurance.be.

Also of interest to you

  • Discover our Priority Banking Exclusive approach

    Priority Banking Exclusive offers you the certainty of managing your investments and banking affairs with complete peace of mind.

    More information

  • Online and mobile banking

    Manage your payments, check your balance, track your investments... securely, wherever you are with Easy Banking Web and Easy Banking App

    More information

  • Accessibility

    A question? A project? A banking operation to be carried out securely? A remote or in-branch appointment? You are accompanied when you want to be. It’s up to you.

    More information

More information

For more information, don't hesitate to consult our legal documents and tariffs:

  • Special conditions: Easy Guide Pack (FR NL DE EN)
  • Pre-contractual information: Easy Guide Pack (FR NL DE EN)
  • Tariff information document: Easy Guide Pack (FR NL DE EN)
  • General conditions: Account Insurance (FR NL)
  • General conditions: Account Insurance (FRNL) applicable from 1 January 2025
  • Information document: Account Insurance (FR NL)
  • Information document: Account Insurance (FR NL) applicable from 1 January 2025
  • Information document on deposit protection (FRNLDEEN)
  • Glossary (FRNLDEEN)
  • Comparison of payment accounts (FRNL)
  • General banking conditions: BNP Paribas Fortis (FRNLDEEN)
  • List of tariffs (FRNLDEEN) applicable since 1 January 2024
  • Privacy statement (FRNLDEEN)
  • General conditions for debit cards (FRNLDEEN)
  • Debit card: pre-contractual information (FRNLDEEN)
  • General conditions for credit cards (FRNLDEEN)
  • Credit card: pre-contractual information (FRNL)

Legal information

AG Insurance SA – Bd E. Jacqmain 53, B-1000 Brussels – RPM Brussels – VAT BE 0404.494.849 – www.aginsurance.be – Insurance company approved under code number 0079, under the supervision of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.

Intermediary: BNP Paribas Fortis SA – Montagne du Parc 3, B-1000 Brussels – RPM Brussels – VAT BE 0403.199.702, is registered under this number with the FSMA, Rue du Congrès 12-14, 1000 Brussels, and acts as a tied insurance agent, remunerated by commissions, for AG Insurance SA. BNP Paribas Fortis SA holds a stake of more than 10% in AG Insurance SA.

Subject to the approval of the competent bodies of bpost bank and BNP Paribas Fortis.

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