Discover the universal banking service

For a fixed price of five euros per month, the universal banking service account includes:

• a euro payment account
• management fees for this payment account
• a debit card per account holder (max. two per account), including cash withdrawal and payment services in euros in the European Economic Area
• management fees for debit card(s)
• up to 60 manual transactions per year at a post office counter, a BNP Paribas Fortis branch or by phone via the Easy Banking Centre: withdraw cash in euros, carry out paper-based European transfers, make euro transfers, order cheque books, issue cheques etc. If you perform more than 60 manual transactions per year, you will be charged €1 per additional manual transaction.
• on request, sending account statements by post at the rate indicated in the tariff list or free of charge via our digital channels, Easy Banking Web and Easy Banking App

Before opening your universal banking service account, we invite you to read the following documents:

• Special conditions of the universal banking service account
• General banking conditions
• Pre-contractual information
• Tariff list
• Tariff information document
• Glossary
• Comparison of current accounts (Wikifin)
• Document on deposit protection (FR – NL – DE – EN)

You can send any complaint about our products or services by post to BNP Paribas SA – Complaint Management Service – Montagne du Parc 3, 1000 Brussels or by email to gestiondesplaintes@bnpparibasfortis.com.

If the proposed solution does not satisfy you, you can send your complaint by post to Ombudsfin – Financial Services Mediation Service – North Gate II, Boulevard du Roi Albert II 8/2, 1000 Brussels or by email to ombudsman@ombudsfin.be.