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INSURANCE

Breakdown assistance with Touring Go

IN PRACTICE

Peace of mind on the road

Whether you're driving a car, motorbike, van, or motorhome, Touring Go breakdown assistance insurance gives you 24/7 peace of mind on the road, both in Belgium and abroad. In the event of a breakdown or accident, you can count on on-the-spot repairs or towing if needed.

YOUR BENEFITS

Your vehicle covered

Protect your vehicle with a Touring Go contract and enjoy rapid breakdown assistance, available to any driver. Whether you're dealing with theft, vandalism, a flat tire, lost keys, fuel issues, a dead battery, or an accident, Touring's expert patrolmen are ready to help.

MORE INFO

Apply online

Get your breakdown assistance insurance quickly and easily online, or reach out to your advisor for personalized guidance and support.

 

A reliable partner

Touring: over 70 years of experience in breakdown assistance at your service

  • A vast network of patrolmen in Belgium and abroad
  • Rapid breakdown assistance on the spot
  • Innovative and customer-centric services
  • The possibility of getting back on the road within the hour in 80% of cases

Take to the road with peace of mind thanks to Touring Go

Discover all the benefits of the Touring Go breakdown assistance insurance for your car or motorbike, regardless of the driver.

Comprehensive coverage

Theft, vandalism, a flat tyre, lost keys, fuel breakdown or accident: Touring Go covers breakdowns in the broadest sense. Also applies to motorbikes, vans and motorhomes.

In Belgium, abroad or both

With Touring Go Belgium, the vehicle of your choice is covered throughout Belgium. Are you travelling abroad? Touring Go Abroad offers comprehensive coverage. Both formulas are cumulative.

Vehicle repatriation

If you opt for Touring Go Abroad, your vehicle is repatriated to your garage, and you receive compensation to continue your journey.

On-the-spot breakdown assistance

Our Touring patrolmen are available 24 hours a day, 7 days a week to assist you. In 80% of cases, they can repair your vehicle on the spot, getting you back on the road quickly. In other situations, they will arrange for your car to be towed to a safe location for further assistance.

Replacement Vehicle

The Touring Go Belgium contract can be combined with the replacement vehicle option for up to 5 days. With Touring Go Abroad, a replacement vehicle for up to 15 days is included.

Scope of your coverage

Main Risks covered

  • breakdown

  • flat tyre

  • accident

  • theft, vandalism or attempted theft

  • also included in Touring Go Abroad: vehicle repatriation and storage costs, continuation of journey, replacement driver.

Main risks not covered

  • vehicle immobilisation in a garage or body shop

  • events occurring when the driver is not in a fit state to drive, is unable to perform the necessary manoeuvres or is under the influence of alcohol, narcotics or other substances (certified by a doctor or the police)

  • vehicle maintenance costs

  • material damage resulting from attempted theft or theft

  • breakdowns or towing due to overloading of the covered vehicle

  • fines of any kind

Discover all covered and non-covered risks

  • The list of covered and non-covered risks above is not exhaustive. You will find the exact scope of the guarantees in the general conditions and pre-contractual information. The information sheet outlines the main characteristics of this insurance. You can also contact your advisor or the Easy Banking Centre on 02 433 41 30.

More information

Read these documents before taking out your contract:

Not satisfied?

If you have a complaint, you can send it to BNP Paribas Fortis SA, Complaint Management Service JQABD, Montagne du Parc 3, 1000 Brussels, tel. 02 228 72 18, gestiondesplaintes@bnpparibasfortis.com or via www.bnpparibasfortis.be > Suggestions or complaints > online complaint form.

If the proposed solution does not satisfy you, you can send your complaint by post to the Insurance Ombudsman Service, Square de Meeûs 35, 1000 Brussels, BCE: 884.072.054, tel.: 02 547 58 71, info@ombudsman-insurance.be - www.ombudsman-insurance.be.

Data protection

The personal data communicated by the policyholder are processed by AG Insurance SA as the data controller.

Touring SA and BNP Paribas Fortis SA, each in their own right, also process certain personal data as data controllers, when these data are processed for their own purposes as insurance intermediaries.

Your breakdown assistance in 3 Steps

Do you already have breakdown assistance through your car insurer or garage? Check before submitting your application to avoid being doubly insured.

Apply for Touring Go

1

Simulate

Perform a personalised simulation with the guarantees you want.

2

Apply online

You receive a contract proposal and can immediately take out the insurance online.

3

You are protected

You are immediately covered and can take to the road with peace of mind.

Thinking of taking out breakdown assistance insurance? Read the Information at the end of the pageDo the simulation and apply

Tailor-made solutions

  • Touring Move On

    With the Touring Move On breakdown assistance insurance, you benefit from extended assistance in case of breakdown or accident, for yourself or your whole family, regardless of the vehicle used.

    Discover Touring Move On

  • Touring travel insurance

    Travel with peace of mind and discover the world with Touring travel insurance. Take out insurance for a specific trip or for all your trips during a year.

    Discover Touring travel insurance

  • Motor liability insurance

    Motor liability insurance covers material and physical damage caused to third parties. You can drive without worrying.

    Discover motor liability insurance

  • Top Accidents

    The Top Accidents insurance policy protects you, your children or your family against the financial consequences of accidents resulting in physical harm.

    Discover Top Accidents

Legal Information

Touring SA – Bd Roi Albert II 4 B12, 1000 Brussels - RPM Brussels - BCE 0403.471.401, is registered under this number with the FSMA, rue du Congrès 12-14, 1000 Brussels, and acts as a tied agent, remunerated on a commission basis, for AG Insurance SA. AG Insurance SA holds a stake of more than 10% in Touring SA.

AG Insurance SA/nv – 53 Boulevard Emile Jacqmain, B-1000 Brussels – RPM/RPR Brussels – VAT BE 0404.494.849 – http://www.aginsurance.be – e-mail :  info@aginsurance.be. Accredited insurance company licenced under code number 0079, under the supervision of the National Bank of Belgium, 14 Boulevard de Berlaimont, B-1000 Brussels.

BNP Paribas Fortis SA/nv – 3 Montagne du Parc, B-1000 Brussels – RPM/RPR Brussels – VAT BE 0403.199.702, registered with the FSMA, 12-14 Rue du Congrès, B-1000 Brussels, under code number 025879 and acting as a contractually appointed insurance agent on behalf of AG Insurance SA/nv. BNP Paribas Fortis SA/nv holds a stake of more than 10% in AG Insurance SA/nv.

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If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
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In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

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