Temporary Travel Insurance Touring AG

Travelling while Covid-19 may still pose risks requires special guarantees so you can travel with peace of mind. That's why Touring travel insurance automatically includes

• reimbursement of PCR tests abroad in case of symptoms
• reimbursement of medical expenses related to Covid-19
• reimbursement of early return costs following hospitalisation or death of a family member up to the second degree, including if it is a result of Covid-19
• unlimited repatriation due to Covid-19
• reimbursement of hotel costs up to €650 due to quarantine abroad following a positive test or symptoms, which prevents your return on the initially planned date

• General conditions Explore
• General conditions SnowCard
• Information sheet Explore
• Information sheet SnowCard
• Pre-contractual information

The Temporary Travel Insurance (temporary contract) is a travel insurance contract from AG Insurance, under Belgian law, offered by Touring and distributed by BNP Paribas Fortis. The contract duration is specified by the policyholder in the general conditions document. This contract expires at the end of the agreed period, without tacit renewal.

If you have a complaint, you can address it to BNP Paribas Fortis SA, Complaint Management Service JQABD, Montagne du Parc 3, 1000 Brussels, tel. 02 228 72 18, gestiondesplaintes@bnpparibasfortis.com or via www.bnpparibasfortis.be > Suggestions or complaints > online declaration form.

If the proposed solution does not satisfy you, you can address your complaint by mail to the Insurance Ombudsman Service, Square de Meeûs 35, 1000 Brussels, BCE: 884.072.054, tel.: 02 547 58 71, info@ombudsman-insurance.be www.ombudsman-insurance.be.

The personal data communicated by the policyholder is processed by AG Insurance SA as the data controller.

Touring SA and BNP Paribas Fortis SA, each in their capacity, also process certain personal data as data controllers, when this data is processed for their own purposes as insurance intermediaries.

• Want to know more?

Wherever you are and whatever the circumstances, your Touring manager is available 24/7.

• Belgium: 078 178 178
• From abroad: +32 2 233 23 45

Or contact your insurance advisor for personalised advice.

Touring SA – Bd Roi Albert II 4 B12, 1000 Brussels - RPM Brussels - BCE 0403.471.401, is registered under this number with the FSMA, Rue du Congrès 12-14, 1000 Brussels, and acts as a tied agent, remunerated by commission, for AG Insurance SA. AG Insurance SA holds a participation of more than 10% in Touring SA.

AG Insurance (abbreviated as AG) SA - Bd É. Jacqmain 53, 1000 Brussels - www.aginsurance.be – e-mail: info@aginsurance.be – RPM Brussels TVA BE 0404.494.849 - Belgian insurance company approved under code 0079, under the control of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.

BNP Paribas Fortis SA – Montagne du Parc 3, 1000 Brussels – RPM Brussels – TVA BE 0403.199.702, in collaboration with Touring SA – Bd Roi Albert II 4 B12, 1000 Brussels – RPM Brussels - TVA BE 0403.471.401, acting as tied agents of AG Insurance remunerated by commission, registered under their enterprise number with the FSMA, Rue du Congrès 12-14, 1000 Brussels. BNP Paribas Fortis SA holds a participation of more than 10% in AG Insurance.