Assistance to help you do better business
Enjoy a comprehensive range of services: assistance, replacement vehicle, medical expenses cover and repatriation from abroad.
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INSURANCE
Vehicle assistance insurance for businesses
Top Assistance is a Belgian-law assistance insurance policy from AG SA, distributed by BNP Paribas Fortis SA. This complementary insurance policy is taken out jointly with vehicle liability insurance. The policy is valid for 1 year, at the end of which it will be renewed by tacit agreement for the same period, except where it is cancelled at least three months before the renewal date.
For a policy taken out or renewed by tacit agreement on or after 1 October 2024, you have until two months before the renewal date to cancel it.
Assistance for your vehicle
Being self-employed or an entrepreneur means that you always want to move forward, and Top Assistance business insurance makes that easier.
If you break down, your vehicle is towed to the garage and repaired, and you receive a replacement vehicle. If you have an accident in Belgium or abroad, everyone is taken home. If your luggage is lost during a business trip, you get an emergency budget so your meetings can still take place.
Broken down? No worries!
Your vehicle is towed and repaired and everyone is taken home, almost anywhere in Europe.** You’ll also get a replacement vehicle for 15 days in Belgium and 7 abroad.
Medical expenses
Up to €50,000 of medical expenses is covered as standard, but you can also choose unlimited medical cover: ideal for countries where healthcare is expensive!
Foreign cover too
If you’re attending a trade fair or meeting prospective customers abroad and lose your luggage, you can count on efficient help. And your team will be repatriated in the event of illness or accident, from anywhere in the world.
** Vehicle assistance cover for your company vehicle only applies more than 1km from your home and within the European Union (except Estonia, Latvia, Lithuania and Cyprus), as well as in the United Kingdom, Monaco, San Marino, Andorra, Liechtenstein, the Vatican, Switzerland, Montenegro, Bosnia and Herzegovina, Kosovo, Iceland, Macedonia, Norway and Serbia. Assistance cover does not apply in the Canary Islands and Madeira, in the Spanish enclaves of Ceuta and Melilla in Africa, in Turkey or on French territories other than mainland France.
Your cover in detail
Risks covered and exclusions
Assistance insurance for businesses covers
breakdown assistance in Belgium in the event of an accident, flat tyre, lost keys or misfuelling
medical expenses, domestic help and childcare in the event of problems in Belgium
for problems abroad: medical expenses, the cost of sending a doctor, extending your stay, loss and theft of money and luggage
Assistance insurance for businesses does not cover
expenses incurred without a prior request for assistance
costs resulting from dangerous behaviour by you or one of your employees: fireworks or explosives, climbing on roofs, ladders or scaffolding; entering an underground mine etc.
repatriation in the event that a person was ill before departure or more than 28 weeks pregnant for air travel, unless written authorisation was given by their gynaecologist and confirmed by the airline's doctor
Discover the complete list of all risks covered and exclusions
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The above list of risks covered and exclusions is not exhaustive. The exact scope of the cover provided can be found in the standard terms and conditions. To find out the main characteristics of this insurance, you can consult the information document. To receive a quote, you can contact your advisor or call the Easy Banking Centre on 02 433 43 34.
Want to know more?
Read the documents below before signing your policy:
Any concerns?
If you have a complaint, you can send it to BNP Paribas Fortis SA, Complaints Department (JQABD), Montagne du Parc 3, 1000 Brussels, by phone on +32 2 228 72 18, by email to gestiondesplaintes@bnpparibasfortis.com, or via the online form available at www.bnpparibasfortis.be > Suggestions or complaints > Online complaints form.
If you’re not happy with the proposed solution, you can send your complaint by post to the Insurance Ombudsman, Square de Meeûs 35, 1000 Brussels – BCE 884.072.054 – by phone on +32 2 547 58 71, by email to info@aginsurance.be or on the www.ombudsman-insurance.be website.
Make a claim or request assistance
Urgent assistance 24/7, making a claim… If you need us, our team is here to help!
Contact your advisor or call the Easy Banking Centre for a video call appointment.Call us on 02 433 43 34
Also of interest
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Legal assistance
Has your company car, van or truck been repaired badly? Take advantage of Providis' legal advice and get cover for the cost of legal proceedings and lawyers.
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Business vehicle liability insurance
Your mandatory liability insurance covers damage caused to third parties. And good drivers get a discount! -
Comprehensive Insurance
Cover damage to your company car, van or truck with comprehensive insurance, whether the damage happened in the course of your work or outside work. Even if you’re at fault!
Legal information
AG Insurance SA/nv – 53 Boulevard Emile Jacqmain, B-1000 Brussels – RPM/RPR Brussels – VAT BE 0404.494.849 – www.aginsurance.be - info@aginsurance.be. Accredited insurance company licenced under code number 0079, under the supervision of the National Bank of Belgium, 14 Boulevard de Berlaimont, B-1000 Brussels.
Intermediary: BNP Paribas Fortis SA/nv – 3 Montagne du Parc, B-1000 Brussels – RPM/RPR Brussels – VAT BE 0403.199.702, registered with the FSMA, 12-14 Rue du Congrès, B-1000 Brussels, under code number 025879 and acting as a contractually appointed insurance agent on behalf of AG Insurance SA/nv. BNP Paribas Fortis SA/nv holds a stake of more than 10% in AG Insurance SA/nv.
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