DAILY BANKING

CASH machine network

IN PRACTICE

A new network of ATMs

We’re gradually replacing our ATMs with Bancontact CASH machines. By 2024, you’ll be able to find them wherever you need cash.

YOUR BENEFITS

Identical services

CASH points allow you to carry out all your usual transactions with full security.

MORE INFORMATION

Find out more

Discover everything about the new network and find your nearest CASH point.

Security is our priority

CASH points have very high security standards:

  • 24/7 camera surveillance
  • keyboards with special security features
  • telephone assistance service

All the convenience you’re used to

CASH points are easily recognisable thanks to their black, yellow and blue design. All your usual banking transactions can be carried out there.

No extra fees

Belgium’s four largest banks – Belfius, BNP Paribas Fortis, ING and KBC – are behind this new network. As a customer, you can use CASH points without any additional fees*.

Various services

Carry out the same transactions as you do at our current cash machines: withdraw/deposit cash, change your PIN and make balance inquiries. You can also update your data by inserting your ID card.

Accessible to all

CASH points are equipped with easy-to-use touch screens. They also have a voice guidance system that helps people with visual impairments withdraw cash.

Better coverage

Cash transactions are declining sharply, but they must remain an option. Together with Belfius, ING and KBC, we're making sure that our cash machines are better located to suit your means of transport and the places you go shopping.

For your cash withdrawals and deposits

Withdrawing cash

At a CASH OUT machine:

  • use your debit or credit card to make withdrawals subject to your withdrawal and payment limit
  • set or modify your limits via Easy Banking App or Easy Banking Web
  • contact us if you want to withdraw a larger amount

Depositing cash

You can deposit euro banknotes at CASH IN machines, which are always located in a secure indoor space

  • from 6am to midnight, 7 days a week
  • max 150 banknotes per deposit, multiple deposits possible
  • no need to sort banknotes
  • banknotes are checked
  • also with a Cash Deposit Card
  • no fees*

Technical problems?

Are you experiencing a problem with your bank card or with a transaction at a CASH point? If so, you can contact:

  • Online security

    The security of your banking data is a priority for us. We can help you to maintain security too.

  • Online and mobile banking

    Open a current account, order a debit card and lots more besides. Your online bank now offers you many possibilities.
     

  • Payment cards

    Discover all our debit and credit cards (subject to acceptance of your application). Paying has never been so easy.

    Find out more

Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: