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Make a claim following a death

3 min

Everything you need to know to make a claim

Have you been affected by the loss of a loved one – in your personal life or within your business – and you want to report it in the context of a life insurance policy with AG? Did the deceased have a Remaining Balance insurance, a Level Term Life Insurance, a Premium Life Protection insurance, an Instalment Loan Insurance or an Account Insurance, ...? You will find an overview of all the formalities here. We are here to support you during this difficult time.

Can't find what you're looking for? Please return to the general overview page

For your private insurances

Online

For a life insurance, contact AG directly.
Make sure you have a copy of the death certificate and your ID card.

In case of disability or work incapacity insurance: download the corresponding claim notification/medical certificate form. Complete the document and send it by email to claims@aginsurance.be or by post to AG Insurance, Claims/1JQ3F, Boulevard É. Jacqmain 53, 1000 Brussels.

By phone

Contact your BNP Paribas Fortis advisor at the phone number you can find in the Easy Banking App or Easy Banking Web under "Communication".

Need help filling out the documents? Have questions? Call the free number +32 2 664 90 75 (Monday to Friday from 9am to 5pm).

For your professional insurances

Contact your Professional Insurance Advisor as a priority. In their absence, you can call +32 2 433 43 39 (Monday to Friday from 7am to 10pm and Saturday from 9am to 5pm).
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