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DAILY BANKING

Easy Banking Phone, your bank by phone

In practice

Your bank by phone

If you don’t have a computer or smartphone to hand but you want to make a transfer or check your account balance, without having to move, you can do this any time by using Easy Banking Phone, our secure phone banking service.

Your benefits

Whenever and wherever you want

The self-service phone menu is available 24/7. Do your day-to-day banking independently, wherever and whenever you want.

More information

Your 5-digit Easy Banking Phone code

To identify yourself on our secure phone line, you’ll need your 5-digit Easy Banking Phone code.

Your bank by phone

Why use Easy Banking Phone?

No internet connection, or no computer or smartphone to hand?

Don't feel like going to a branch? Easy Banking Phone is for you.

Free, secure and simple

All you need is a phone to use our service: the line is secure and it’s available 24/7.

For your day-to-day banking

Follow the instructions in the self-service menu to make a transfer or check your account balance and transactions.

How does Easy Banking Phone work?

1

Get ready

Get a touch-tone phone or mobile phone, your debit card and your 5-digit Easy Banking Phone code.

2

Call 02 762 90 00

You’ll hear our voice assistant. Say "Easy Banking Phone".

3

Enter your 5-digit code

You will then access the self-service menu (6 options). Just follow the instructions.

Want to change or activate your Easy Banking Phone code?Read the guide

Also of interest

  • Ask questions by phone, even in the evening

    Do you have an urgent question? Need advice? Our advisors will be happy to help and assist you by phone, chat or video call (7am to 10pm Monday to Friday; 9am to 5pm on Saturdays).

    Always at your service

  • Your online and mobile bank

    Why not try online and mobile banking? Familiarise yourself with our digital tools and do your banking in a few clicks, wherever and whenever you want.

    Your online and mobile bank

  • Banking for all

    BNP Paribas Fortis aims to be the most accessible bank. We offer user-friendly banking services suited to your needs, including for people with disabilities.

    The accessible bank

Want to know more?

Get more information about Easy Banking Phone by reading the guide:

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Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.
Share the session number
In order to activate the sharing of your Easy Banking Web screen, please communicate the session number below to the Easy Banking advisor with whom you are in contact.

Session number: